Logistics managers are responsible for planning, directing and overseeing the movement, distribution and storage of a company’s goods. They’re also in charge of supervising purchasing, warehousing, forecasting and customer service to ensure materials meet customers on time.
Other than managing the efficiency of a company’s supply chain, logistics managers also prepare reports, handle shipping and supplier costs, and oversee warehousing and distribution workers, ensuring they meet safety rules.
Duties and responsibilities
- Plan, direct and oversee the flow and storage of a company’s goods
- Manage movement to ensure customers receive products safely, on time and at good cost
- Supervise purchasing, warehousing, forecasting and customer service
- Prepare reports for management
- Establish policies or procedures for logistics activities
- Handle and negotiate shipping and supplier costs
- Oversee warehousing and distribution workers
- Handle transportation and customer issues
- Ensure staff meet safety rules and regulations
- Hire and train new employees
- Oversee the efficiency of company’s overall supply chain
Skills and knowledge
AVERAGE WORKING HOURS
Set schedule and routine
The working environment of a logistics manager differs according to the industry they work in. Most of these professionals are based in a warehouse or shop floor; however, some are based in offices. They may also spend time off-site as they travel to meet clients at their place of business. Logistics managers sometimes face fast-moving, busy and stressful routines.
Annual salary estimates are based on percentile wage data collected through the Occupational Employment Statistics (OES) survey of US workers.
Relevant work experience
Although it’s possible to enter this profession with a high school diploma, most employers favour candidates with a bachelor’s degree in supply chain management, logistics or business administration. Proven experience in logistics operations is highly appreciated as well as a background in warehouse management or delivery services. At least three years’ work experience at middle management level is also respected by hiring managers.
Training is generally provided on the job. Logistics managers have the option to become certified through the International Society of Logistics (SOLE) or the Association for Supply Chain Management (ASCM), although certification is not obligatory.
Depending on their education, experience and knowledge, logistics managers have the opportunity to progress to a more senior position which involves increased responsibilities like business development, budget control and strategic decision making.